Return & Refund Policy - SOMER

We hope you’re fully satisfied with your purchase. However, if for any reason you'd like to return your sunglasses, that's no problem. At SOMER you have the right to return your online purchase within 14 days after delivery, without giving a reason. Please read the information below carefully.

Right of Withdrawal (Cooling-off period)

According to European legislation, you have the right to withdraw from your online purchase within 14 days after receiving the product. This period begins the day after you (or a third party named by you) physically receive the product.

If you'd like to return your item, please inform us by email at somersunglasses@gmail.com within 14 days. After contacting us, you'll have an additional 14 days to send the product back.

Return Conditions

To be eligible for a full refund, your return must meet the following requirements:

  • The item must be returned undamaged, clean, and in original condition.

  • Sunglasses may be tried on, but not used or worn beyond fitting purposes.

  • The product must be returned in its original packaging, including any accessories or protective cases provided.

  • We cannot accept products that are damaged, incomplete, or used.

  • Return shipping costs are at your own expense.

How to Return Your Item

  1. Contact us first at somersunglasses@gmail.com, including your order number and (optional) reason for return.

  2. We'll provide you with detailed return instructions and our return address.

  3. Ship the product well-packaged to prevent damage during transit. We recommend using a tracked shipping method.

  4. Once we receive and inspect your returned product, we’ll refund the purchase amount within 5 business days.

Please note: original shipping fees are non-refundable unless the return is due to an error on our side (e.g., incorrect or defective item received).

Exceptions and Additional Information

  • Returns sent without prior notice may face delays or may be rejected.

  • Customized or personalized items are not eligible for return.

  • If a returned product is received damaged due to improper packaging, we reserve the right to refuse the return or apply a partial refund.

  • We are not responsible for return packages lost or damaged in transit. Always use a trackable shipping method.

Refund Processing

Once your return is received and approved, we’ll notify you via email. Refunds will be processed within 5 business daysthrough the original payment method.

If you have any questions about our returns policy or the eligibility of your return, please contact us at somersunglasses@gmail.com.

Thank you for shopping with SOMER.